The Basic Principles Of sap support
The Basic Principles Of sap support
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The brand new SAP Services and Support e-book clarifies SAP's choices in a clear, comprehensible way and addresses dissimilarities involving the requirements of recent buyers and skilled users.
From incident management to self-company, our assistance desk modules are intended to keep your service desk economical and also your client satisfaction concentrations substantial.
You only have to begin SAP Assistance Connector in case the network link is just not nonetheless in related status.
Timetable a Supervisor means that you can e-book a fifteen-minute call that has a support manager on the medium or substantial priority support scenario using a two hour guide time below the following conditions:
SAP's predictive and preventative support features and functionalities enable take care of complications prior to they take place. Examples incorporate:
choice to subscribe to regular updates about outage occasions and its resolution until finally the outage has actually been fixed.
Every thing the IT crew must be productive and in shape to support the desires of the enterprise – not simply the IT Office.
Am i able read more to refer back again to the chat session information and facts at a later time? Certainly, the chat transcript and all attachments is going to be recorded within your case log for your personal advantage.
The SAP Business Support portfolio may help you renovate, undertake, combine and prolong your SAP answers with specific articles intended to achieve enterprise outcomes.
The adjustment will not represent a rise in listing rates for SAP support offerings. Afflicted shoppers and companions is going to be notified in accordance With all the respective locally agreed contractual stipulations. click here Browse the complete statement in English or German.
While using the SAP for Me Cellular application, you can easily connect with here SAP from wherever and at anytime. You will have full transparency into your SAP products portfolio all in one put.
trending content material which indicates in serious-time which KBAs/SAP Notes are common with our consumers.
SAP Ariba cloud health which identifies and resolves problems that effect the tip consumer practical experience right before They are really reported by our customers.
The new SAP Services and Support eBook clarifies SAP's choices in a transparent, comprehensible way and addresses distinctions among the requirements of recent buyers and seasoned consumers.